Export Sales Administrator
Up to £35,000
North West London
The Company
A successful, founder led business; their products span multiple categories including beauty and gifting, and are found in multiple major retailers and boutique stores too. Shipping to 35 countries around the world, all products are vegan and cruelty free.
What will you do?
- Liaise with the 3PL partners, ensuring orders are sent OTIF
- Work closely with the warehouse to ensure any problems are addressed prior to shipping
- Manage the process from initial order to dispatch and aftersales support
- Prepare export documentation such as cert of origin, EUR1 and BSE free cert
- Process export ecommerce orders accurately onto the system
- Deal with stock issues, back orders and work closely with supply chain
- Raise export orders requests
- Customer invoicing, CRM management and credit refunds
- Build strong relationships with retail partners
What do you need?
- Export sales admin experience, ideally within FMCG or Beauty
- Knowledge of export documentation
- Understands the supply chain and the end-to-end cycle
- Ability to build lasting relationships, goes above and beyond for customers
- Proficient in Excel, PowerPoint, and Word
What’s on offer?
- Hybrid working, with 2 days from home
- 23 days holiday, plus bank holidays, increasing after 2 years service
- Access to a life insurance and health benefits post probation
- Discount on products and vouchers
Job ID: 7548
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