Sales Order Processor

£30,000 to £33,000 (Depending on experience)

Southeast London – Onsite

The Company

A mission led, B Corp certified FMCG brand challenging the household goods category with a range of products that not only work as well as their competitors but remain focused on sustainability and being eco-friendly. The brand remains founder led and supplies into nationwide retailers, via Amazon, and their own D2C platform.

What’s on offer?

  • 25 days holiday + BH
  • Product packages
  • Discount on products
  • Opportunities for personal growth within an expanding brand

What will you do as a Sales Order Processor?

  • Liaise with the 3PL partners, ensuring orders are sent OTIF
  • Work closely with the warehouse to ensure any problems are addressed prior to shipping
  • Manage the process from initial order to dispatch and aftersales support
  • Process UK wholesaler and retailer orders accurately onto the system
  • Deal with stock issues, back orders and work closely with supply chain
  • Customer invoicing, CRM management and credit refunds
  • Build strong relationships with B2B partners

What do you need as a Sales Order Processor?

  • Sales order processing experience, within FMCG
  • Happy to be onsite in Southeast London 5 days a week
  • Understands the supply chain and the end-to-end cycle
  • Ability to build lasting relationships, goes above and beyond for customers
  • Proficient in Excel, PowerPoint, and Word

Job ID: 8712