Operations Team Leader
London (Hybrid)
Up to £35,000
Company Profile
A well-established founder led SME food business, providing premium quality products across a number of different categories and brands. With a guarantee to provide ethically produced products sourcing ingredients from their suppliers with a particular importance on being good for the planet. A growing team with products stocked globally in a number of key retailers and available to purchase from their ecommerce platform.
What’s on offer?
- Hybrid working model with up to 2 days from home
- Flexible working hours with start times between 8:30-10:00 am
- Access to product discount
- Free product samples
- Opportunity to join a growing brand and develop your career
What will you do as an Operations Team Leader?
- Responsible for overseeing daily order processing to ensure OTIF order fulfilment
- Manage and resolve any order fulfilment issues working with relevant internal teams
- Work alongside the finance team with invoice creation and reconciliation of accounts
- Liaise with suppliers and logistics partners to reduce risk of delivery discrepancies
- Oversee stock levels within warehouse to make sure they are optimal to meet demand
- Prepare customs deceleration forms for international orders liaising with shipping companies
- Lead the operations team, providing training and create a collaborative working environment
- Creation of weekly and monthly reports on order fulfilment and inventory levels
What do you need as an Operations Team Leader?
- Previous experience within an operational leadership role with FMCG
- Experience managing order fulfilment for B2B accounts both UK and Internationally
- Knowledge of export declaration documentation would be ideal
- Competent using Excel and ERP systems ( Ideally NetSuite )
- Strong leadership and communication skills, keen to learn and grow
Job ID: 9127
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