Lending Manager

£23,000 to £28,000


Working within an award-winning firm who develop and grow their staff. The atmosphere and environment genuinely resemble working for a big happy family. This company rewards staff with days away, prizes and staff nights out. They have won 6 awards this years alone with their markets for the past few years now and continue to grow. We have seen candidate flourish here and be developed into senior management positions. The roles come with full training, bags of support, parking, 25 days holiday, wellbeing weekly meetings to discuss incentives that can improve how the unless can support in work or behind closed doors. This is a business that really cares.

Why would I want to work here?

To manage all new loan applications through to completion. This will be achieved through establishing and maintaining positive relationships with all internal and external stakeholders, learning and understanding lender criteria to deliver criteria updates to team members, managing case files, collecting and assessing all loan requirements, collecting signed offers and instructing solicitors.

Key responsibilities of the Lending Manager:

To take ownership of submitted applications, driving excellent customer service and proactively prioritising to business requirements

  • Maintain an excellent product and criteria knowledge
  • Work towards agreed SLAs – both individually and in your team
  • Able to take ownership and drive delivery of performance
  • Adhere to and embody all industry regulations and standards
  • To liaise with team leader on all case issues
  • Provide feedback on the team, other departments, competitors, lenders and introducers
  • Identify and champion areas of improvement and training for company and team
  • Positive and encouraging attitude
  • To adhere fully to company handbook and policies
  • Reasonably anticipate, minimise and manage operational risk

Experience required for the Lending Manager:

  • Previous experience of working in a regulated or specialist finance environment is advantageous
  • Ability to perform under pressure in a fast-paced environment
  • Collection and assessment of all supporting documentation, ensuring compliance with lender and regulatory requirements
  • Ability to gain an understanding of Product knowledge and/or regulation
  • Excellent communication skills – written and verbal including superb telephone manner
  • Stakeholder management – relationship building with internal and external partners by maximising every interaction
  • Proven experience in providing excellent customer service and understanding of TCF
  • Working to a high degree of accuracy
  • Ability to work with multiple systems
  • Excellent literary and numerical Skills

Job Ref: 3319