Building Receptionist
Worcester
Up to £21,450 (30 hrs)
Company Profile
A Midlands based flexible serviced office provider with 5 buildings throughout the region, this role is to support SME’s with affordable, equipped private office space, and meeting room facilities. The business is customer focussed, based around fostering strong relationships, continuously improving service quality, and embracing technology to enhance the customer experience.
What’s on offer?
- Free onsite parking
- Option for reduced hours
- Annual company away day
- 20 days annual leave, with an additional 1 day per year after 2 years
- Additional 2 days leave at Christmas
- Supportive and collaborative work environment
What will you do as a Building Receptionist?
- Provide professional customer service for the building and its tenants
- Support the building manager in managing the day-to-day running of the building
- Assisting the building manager in increasing the revenue opportunities
- Manage customer enquiries and ensure complaints are dealt with satisfactorily
- Ensure the building complies and is maintained to company standards
- Provide facilities management and coordinate maintenance
What do you need to be a Building Receptionist?
- Passion for customer service and excellent communication skills
- Customer led thinking and ability to understand the customer needs
- Proactive approach to the working environment
- Flexibility to adapt to changing demands
- Confident in dealing with people at all levels including board level
- Extremely well organised and ability to prioritise
- Competent in MS Office package
Job ID: 9501
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